Locked out of WhatsApp?
Your phone number is your login. Getting it back means re-registering with the code sent to that number.
What do you see?
- Someone else logged inWhatsApp says "Your phone number was registered with WhatsApp on a new device".Start recovery →
- PIN you never setYou entered the 6-digit SMS code and WhatsApp now asks for a two-step verification PIN or password.Start recovery →
- Someone asked for my codeA contact says they sent you a 6-digit code by mistake and asks you to forward it.Start recovery →
- Friends getting messagesFriends say you asked for money, a code, or sent a strange link.Start recovery →
- Lost or stolen phoneYour phone is lost or stolen, and WhatsApp was on it.Start recovery →
- Not locked out? Lock it down9 settings, about 19 minutes.
Do these 3 things now
- 1Use only WhatsApp's official links below. Never one from a DM, an ad, or a comment.
- 2Do not reply to anyone offering to recover your account, even if they say they work for the platform.
- 3Never share a code that arrives by text or email. Not with friends, not with "support".
Official link: faq.whatsapp.com
Official WhatsApp links
- RecoverHow to recover a compromised accountSomeone else is using your WhatsApp. Re-register with the 6-digit code to log them out.Checked 2026-10-16
- RecoverCan't remember passwordWhatsApp asks for a two-step verification password or PIN you do not know.Checked 2026-10-16
- RecoverHow to recover a WhatsApp account from a lost or stolen deviceYour phone or SIM is gone. Block the SIM, get the same number back, re-register.Checked 2026-10-16
- SecurityReceived verification code without requesting itYou got a WhatsApp code you did not ask for. Do not share it.Checked 2026-10-16
- SecurityHow to manage two-step verification settingsTurn on two-step verification and add a recovery email once you are back in.Checked 2026-10-16
- SecurityHow to check devices linked to your account and unlink a device you don't recognizeLog out WhatsApp Web and desktop sessions you do not recognize.Checked 2026-10-16
- ReportAbout reporting and blocking on WhatsAppReport and block an account that is scamming you or your contacts.Checked 2026-10-16
- HelpContact WhatsAppWhatsApp's own contact page. Use it only from whatsapp.com, never from a link someone sends you.Checked 2026-10-16