Cross-category timeline
How software got here, one milestone at a time
248 dated milestones from 8 categories, each sourced on the page it comes from. Filter by era to see the same pattern repeat: a decade of SaaS, a few years of copilots, then agents in under two.
248 milestones
1980
WordStar MailMerge brings mail merge to microcomputerssource
On-prem · Customer Onboarding Email
1990
Remedy Corporation founded in Mountain Viewsource
On-prem · Help Desk and Ticketing
1991
Remedy ships the Action Request Systemsource
On-prem · Help Desk and Ticketing
1992
Intuit releases QuickBooks for DOSsource
On-prem · Invoicing and Accounts Payable
SAP launches R/3, the client-server ERP that ran AP for large enterprisessource
On-prem · Invoicing and Accounts Payable
1993
Novell releases NDS with NetWare 4source
1994
Check Point ships FireWall-1, the first commercial stateful firewallsource
On-prem · Firewall and Network Security
1995
Roving Software, later Constant Contact, is founded to sell email newsletters to small businessessource
On-prem · Customer Onboarding Email
1996
Microsoft introduces IntelliSense in Visual Basic 5.0source
On-prem · Coding Assistants and IDEs
1997
Microsoft ships Visual Studio 97source
On-prem · Coding Assistants and IDEs
1998
NetLedger, later NetSuite, is founded to run accounting in the browsersource
On-prem · Invoicing and Accounts Payable
1999
NetSaint, the project that became Nagios, ships its first releasesource
On-prem · Incident Management and On-Call
2000
Active Directory ships with Windows 2000 Serversource
ExactTarget is founded in Indianapolis as a subscription email marketing servicesource
On-prem · Customer Onboarding Email
2001
Mailchimp launches as a hosted email servicesource
SaaS and cloud · Customer Onboarding Email
SpamAssassin first released by Justin Masonsource
On-prem · Email Security
Eclipse 1.0 released as open sourcesource
On-prem · Coding Assistants and IDEs
2002
BMC Software buys Remedy from bankrupt Peregrine Systemssource
On-prem · Help Desk and Ticketing
NetSaint is renamed Nagiossource
On-prem · Incident Management and On-Call
Sarbanes-Oxley Act signed, making internal control reporting mandatory for US public companiessource
On-prem · SOC 2 and Compliance Automation
2003
Google starts its Site Reliability Engineering team under Ben Treynor Slosssource
On-prem · Incident Management and On-Call
2004
CAN-SPAM Act takes effect in the United Statessource
SaaS and cloud · Customer Onboarding Email
CA agrees to buy Netegrity, maker of SiteMinder, for $430 millionsource
PCI DSS 1.0 released by the card brandssource
On-prem · SOC 2 and Compliance Automation
2005
Gartner analysts coin the term SIEMsource
On-prem · SIEM and SOC Platforms
Oracle buys web access management vendor Oblixsource
SAML 2.0 becomes an OASIS standardsource
Cisco launches the ASA 5500 to replace PIXsource
On-prem · Firewall and Network Security
2006
Bill.com is founded as Cashboard by René Lacertesource
SaaS and cloud · Invoicing and Accounts Payable
SPF published as experimental RFC 4408source
On-prem · Email Security
2007
Palo Alto Networks releases its first next-generation firewallsource
SaaS and cloud · Firewall and Network Security
Zendesk launches its browser-based help desksource
SaaS and cloud · Help Desk and Ticketing
Cisco agrees to acquire IronPort for $830 millionsource
On-prem · Email Security
Google agrees to buy Postini for $625 millionsource
SaaS and cloud · Email Security
OpenID Authentication 2.0 declared finalsource
2008
The Peppol e-procurement project starts under the EU Competitiveness and Innovation Programmesource
SaaS and cloud · Invoicing and Accounts Payable
Stack Overflow launchessource
SaaS and cloud · Coding Assistants and IDEs
Facebook Connect opens to every websitesource
2009
Okta founded (as SaaSure)source
SaaS and cloud · Workforce Identity and Access Management (IAM)
PagerDuty is foundedsource
SaaS and cloud · Incident Management and On-Call
2010
Freshdesk founded in Chennai, later renamed Freshworkssource
SaaS and cloud · Help Desk and Ticketing
EMC agrees to acquire Archer Technologies and folds it into RSAsource
On-prem · SOC 2 and Compliance Automation
Forrester publishes the zero trust modelsource
SaaS and cloud · Firewall and Network Security
HP closes its $1.5 billion ArcSight acquisitionsource
On-prem · SIEM and SOC Platforms
2011
SSAE 16 takes effect and AICPA SOC 2 reports replace SAS 70 for service providerssource
On-prem · SOC 2 and Compliance Automation
IBM completes Q1 Labs acquisition and builds its security division on QRadarsource
On-prem · SIEM and SOC Platforms
2012
LoginRadius launches social login for websitessource
SaaS and cloud · Customer Identity and Access Management (CIAM)
2013
Auth0 founded by Eugenio Pace and Matias Woloskisource
SaaS and cloud · Customer Identity and Access Management (CIAM)
Salesforce completes its acquisition of ExactTargetsource
SaaS and cloud · Customer Onboarding Email
Splunk Cloud becomes generally availablesource
SaaS and cloud · SIEM and SOC Platforms
2014
Zendesk goes public on the NYSEsource
SaaS and cloud · Help Desk and Ticketing
Amazon Cognito launchessource
SaaS and cloud · Customer Identity and Access Management (CIAM)
Google publishes BeyondCorpsource
SaaS and cloud · Firewall and Network Security
2015
DMARC published as RFC 7489source
SaaS and cloud · Email Security
Microsoft announces Exchange Online Advanced Threat Protectionsource
SaaS and cloud · Email Security
Microsoft announces Visual Studio Code at Buildsource
SaaS and cloud · Coding Assistants and IDEs
SCIM 2.0 protocol published as RFC 7644source
SaaS and cloud · Workforce Identity and Access Management (IAM)
2016
Google's Site Reliability Engineering book is publishedsource
SaaS and cloud · Incident Management and On-Call
Atlassian acquires Statuspagesource
SaaS and cloud · Incident Management and On-Call
Oracle completes its acquisition of NetSuite for about $9.3 billionsource
SaaS and cloud · Invoicing and Accounts Payable
2017
Okta goes public on Nasdaqsource
SaaS and cloud · Workforce Identity and Access Management (IAM)
Zendesk introduces Answer Bot inside Guidesource
AI-assisted · Help Desk and Ticketing
SAP agrees to acquire Gigyasource
SaaS and cloud · Customer Identity and Access Management (CIAM)
2018
Vanta founded to automate SOC 2 evidence collectionsource
SaaS and cloud · SOC 2 and Compliance Automation
Splunk closes its Phantom SOAR acquisitionsource
SaaS and cloud · SIEM and SOC Platforms
GDPR applies across the EU, making consent part of every signup flowsource
SaaS and cloud · Customer Onboarding Email
GDPR starts to apply across the EUsource
SaaS and cloud · Customer Identity and Access Management (CIAM)
Microsoft agrees to acquire GitHub for $7.5 billionsource
SaaS and cloud · Coding Assistants and IDEs
Splunk agrees to acquire VictorOps for about $120 millionsource
SaaS and cloud · Incident Management and On-Call
Atlassian agrees to acquire Opsgenie and launches Jira Opssource
SaaS and cloud · Incident Management and On-Call
Intercom ships Answer Botsource
AI-assisted · Help Desk and Ticketing
2019
Gartner coins SASEsource
SaaS and cloud · Firewall and Network Security
Akamai acquires Janrain for $123.6 million in cashsource
SaaS and cloud · Customer Identity and Access Management (CIAM)
Chronicle launches Backstory, a cloud security telemetry platformsource
SaaS and cloud · SIEM and SOC Platforms
PagerDuty lists on the New York Stock Exchangesource
AI-assisted · Incident Management and On-Call
Azure Sentinel becomes generally availablesource
SaaS and cloud · SIEM and SOC Platforms
Bill.com lists on the NYSE under the ticker BILLsource
SaaS and cloud · Invoicing and Accounts Payable
2020
Drata founded around continuous SOC 2 monitoringsource
SaaS and cloud · SOC 2 and Compliance Automation
California Consumer Privacy Act takes effectsource
SaaS and cloud · Customer Identity and Access Management (CIAM)
Intercom launches Resolution Botsource
AI-assisted · Help Desk and Ticketing
Tipalti introduces Tipalti Pi, AI for accounts payablesource
AI-assisted · Invoicing and Accounts Payable
NIST publishes SP 800-207 Zero Trust Architecturesource
AI-assisted · Firewall and Network Security
2021
Okta completes $6.5 billion Auth0 acquisitionsource
AI-assisted · Customer Identity and Access Management (CIAM)
GitHub Copilot technical preview announcedsource
AI-assisted · Coding Assistants and IDEs
Thoma Bravo completes $12.3 billion Proofpoint acquisitionsource
AI-assisted · Email Security
Apple ships Mail Privacy Protection with iOS 15, breaking open trackingsource
AI-assisted · Customer Onboarding Email
2022
Lapsus$ controls an Okta support contractor's workstation for 25 minutessource
AI-assisted · Workforce Identity and Access Management (IAM)
Gartner names ITDR a top security trendsource
AI-assisted · Workforce Identity and Access Management (IAM)
Apple, Google and Microsoft commit to passkeyssource
AI-assisted · Customer Identity and Access Management (CIAM)
Apple, Google and Microsoft commit to passkeyssource
AI-assisted · Workforce Identity and Access Management (IAM)
Permira completes $5.8 billion Mimecast acquisitionsource
AI-assisted · Email Security
GitHub Copilot becomes generally availablesource
AI-assisted · Coding Assistants and IDEs
OpenAI releases ChatGPTsource
AI-assisted · Coding Assistants and IDEs
Zendesk taken private in a $10.2 billion dealsource
AI-assisted · Help Desk and Ticketing
2023
Thoma Bravo completes its roughly $8 billion acquisition of Coupasource
AI-assisted · Invoicing and Accounts Payable
Intercom launches Fin on GPT-4source
Agentic · Help Desk and Ticketing
Microsoft announces Security Copilotsource
AI-assisted · SIEM and SOC Platforms
CrowdStrike introduces Charlotte AIsource
AI-assisted · SIEM and SOC Platforms
Secureframe launches Comply AI for remediationsource
AI-assisted · SOC 2 and Compliance Automation
Azure AD renamed Microsoft Entra IDsource
AI-assisted · Workforce Identity and Access Management (IAM)
Okta warns of help desk social engineering aimed at super adminssource
AI-assisted · Workforce Identity and Access Management (IAM)
Thoma Bravo completes ForgeRock deal and combines it into Ping Identitysource
AI-assisted · Customer Identity and Access Management (CIAM)
Dell Technologies completes its acquisition of Moogsoftsource
AI-assisted · Incident Management and On-Call
Intuit Mailchimp launches Intuit Assist for generative email contentsource
AI-assisted · Customer Onboarding Email
Google announces bulk sender authentication rules for Gmailsource
AI-assisted · Email Security
23andMe files amended 8-K on its credential stuffing breachsource
AI-assisted · Customer Identity and Access Management (CIAM)
ISO/IEC 42001, the AI management system standard, is publishedsource
AI-assisted · SOC 2 and Compliance Automation
2024
FBI IC3 records $2.77 billion in business email compromise lossessource
AI-assisted · Invoicing and Accounts Payable
CISA issues Emergency Directive 24-01 on Ivanti Connect Securesource
AI-assisted · Firewall and Network Security
Microsoft discloses Midnight Blizzard entry via a legacy test account without MFAsource
AI-assisted · Workforce Identity and Access Management (IAM)
Gmail starts enforcing authentication and one-click unsubscribe for bulk senderssource
Agentic · Customer Onboarding Email
Cisco completes its acquisition of Splunksource
AI-assisted · SIEM and SOC Platforms
Cognition introduces Devin as an AI software engineersource
AI-assisted · Coding Assistants and IDEs
PAN-OS GlobalProtect CVE-2024-3400 exploited as a zero day; Cisco unveils Hypershieldsource
AI-assisted · Firewall and Network Security
Abnormal announces AI Security Mailbox for autonomous report triagesource
Agentic · Email Security
EU digital identity framework enters into force; wallets due by end of 2026source
Next 5 years · Customer Identity and Access Management (CIAM)
Palo Alto Networks launches Strata Copilot powered by Precision AIsource
AI-assisted · Firewall and Network Security
EU AI Act enters into forcesource
AI-assisted · SOC 2 and Compliance Automation
Zendesk switches AI agents to outcome-based pricingsource
Agentic · Help Desk and Ticketing
HubSpot launches Breeze with four Breeze Agents at INBOUND 2024source
Agentic · Customer Onboarding Email
Palo Alto Networks closes acquisition of IBM QRadar SaaS assetssource
AI-assisted · SIEM and SOC Platforms
Salesforce makes Agentforce Service Agent generally availablesource
Agentic · Help Desk and Ticketing
2025
Anthropic previews Claude Code with Claude 3.7 Sonnetsource
Agentic · Coding Assistants and IDEs
CrowdStrike makes Charlotte AI Detection Triage generally availablesource
Agentic · SIEM and SOC Platforms
Drata agrees to acquire trust center vendor SafeBasesource
Agentic · SOC 2 and Compliance Automation
Braze agrees to acquire OfferFit, an AI decisioning company, for $325 millionsource
Agentic · Customer Onboarding Email
EU Council adopts VAT in the Digital Age, setting mandatory intra-EU e-invoicing for 2030source
Agentic · Invoicing and Accounts Payable
Gartner predicts agentic AI will resolve 80% of common service issues by 2029source
Next 5 years · Help Desk and Ticketing
MCP specification adds OAuth 2.1 based authorizationsource
Microsoft announces Security Copilot agents, including the Phishing Triage Agentsource
Agentic · SIEM and SOC Platforms
Microsoft announces Security Copilot Phishing Triage Agentsource
Agentic · Email Security
Conveyor introduces Sue, an AI agent for customer security reviewssource
Agentic · SOC 2 and Compliance Automation
Fortinet unveils FortiAI-Assist, able to remediate network issues without human interventionsource
Agentic · Firewall and Network Security
Mastercard announces Agent Pay and agentic tokenssource
Sublime launches Autonomous Security Analyst (ASA), its first AI agentsource
Agentic · Email Security
Visa announces Intelligent Commerce for AI agentssource
Azure AD B2C closed to new customers; Entra External ID is the successorsource
Coinbase discloses bribed support staff copied customer datasource
Klarna's CEO says it will hire human support staff again after AI delivered lower qualitysource
Agentic · Help Desk and Ticketing
Microsoft announces Entra Agent ID at Buildsource
OpenAI launches Codex cloud agent as a research previewsource
Agentic · Coding Assistants and IDEs
Outlook.com begins routing non-compliant mail from senders above 5,000 emails a day to Junk, with rejection to followsource
Agentic · Customer Onboarding Email
ServiceNow announces customer service AI agents and says they handle 37% of its own case workflowssource
Agentic · Help Desk and Ticketing
W3C publishes Verifiable Credentials Data Model 2.0 as a Recommendationsource
Next 5 years · Customer Identity and Access Management (CIAM)
Atlassian stops selling Opsgeniesource
Agentic · Incident Management and On-Call
Okta introduces Cross App Access for agent-to-app connectionssource
Salesforce announces Marketing Cloud Next and Agentforce Campaign Creation as generally available, with customer access from July 2025source
Agentic · Customer Onboarding Email
Traversal launches its AI SRE with a $48 million seed and Series Asource
Agentic · Incident Management and On-Call
Vanta launches the Vanta AI Agentsource
Agentic · SOC 2 and Compliance Automation
Vic.ai launches VicAgents, VicPay and a Vendor Portal; VicInbox live, Contract and Analytics agents in betasource
Agentic · Invoicing and Accounts Payable
Cognition agrees to acquire Windsurf after Google hires its founderssource
Agentic · Coding Assistants and IDEs
Google signs a $2.4 billion licensing deal and hires Windsurf's CEO after OpenAI's planned purchase is terminatedsource
Agentic · Coding Assistants and IDEs
incident.io opens early access to its AI SREsource
Agentic · Incident Management and On-Call
Vanta raises a $150 million Series D at a $4.15 billion valuation to fund AI and expand into third-party risksource
Agentic · SOC 2 and Compliance Automation
Microsoft opens Phishing Triage Agent public previewsource
Agentic · Email Security
Cisco announces a Splunk Triage Agent slated for 2026source
Next 5 years · SIEM and SOC Platforms
GitHub Copilot coding agent becomes generally availablesource
Agentic · Coding Assistants and IDEs
Google publishes the Agent Payments Protocol (AP2) with signed mandatessource
Next 5 years · Customer Identity and Access Management (CIAM)
Klaviyo says its Marketing Agent and Customer Agent are generally availablesource
Agentic · Customer Onboarding Email
Proofpoint announces Satori Agents, including one for user-reported email, with phased availability from 2026source
Agentic · Email Security
Stripe and OpenAI release the Agentic Commerce Protocolsource
Sublime announces Autonomous Detection Engineer (ADÉ)source
Agentic · Email Security
Tipalti relaunches Tipalti AI around agentssource
Agentic · Invoicing and Accounts Payable
BILL launches its W-9 Agent and Reconciliation Agentsource
Agentic · Invoicing and Accounts Payable
GitHub announces Agent HQ to run agents from Anthropic, OpenAI, Google and others on one platformsource
Agentic · Coding Assistants and IDEs
PagerDuty SRE Agent becomes generally availablesource
Agentic · Incident Management and On-Call
Palo Alto Networks launches Cortex AgentiX as the successor to XSOARsource
Agentic · SIEM and SOC Platforms
Palo Alto Networks launches Cortex AgentiX, whose prebuilt agents include a Network Security Agentsource
Agentic · Firewall and Network Security
Ramp launches Agents for AP for coding, approvals and paymentsource
Agentic · Invoicing and Accounts Payable
Sublime Security raises a $150 million Series C led by Georgiansource
Agentic · Email Security
Auth0 for AI Agents reaches general availabilitysource
Basware introduces InvoiceAI with AP Business and AP Data agentssource
Agentic · Invoicing and Accounts Payable
Google announces Antigravity, an agent-first development platform, in public previewsource
Agentic · Coding Assistants and IDEs
Microsoft begins including Security Copilot in Microsoft 365 E5 and E7source
Agentic · SIEM and SOC Platforms
Stytch confirms Twilio's acquisition is finalsource
Datadog launches Bits AI SREsource
Agentic · Incident Management and On-Call
Proofpoint completes $1.8 billion Hornetsecurity acquisitionsource
Agentic · Email Security
2026
Decagon raises $250 million at a $4.5 billion valuationsource
Agentic · Help Desk and Ticketing
Freshworks closes its acquisition of FireHydrantsource
Agentic · Incident Management and On-Call
Gmail launches AI Inbox and AI Overviews powered by Geminisource
Next 5 years · Customer Onboarding Email
Snowflake announces a deal to acquire Observe, including its AI SREsource
Agentic · Incident Management and On-Call
Torq raises a $140 million Series D at a $1.2 billion valuationsource
Agentic · SIEM and SOC Platforms
Amazon reports an AI-assisted actor compromised over 600 FortiGate devices through weak credentialssource
Agentic · Firewall and Network Security
Anthropic reports Claude Code run-rate revenue above $2.5 billionsource
Agentic · Coding Assistants and IDEs
Basware announces a Supplier Agent and AP Pro Agent behind autonomy gatessource
Agentic · Invoicing and Accounts Payable
Braze says BrazeAI Agent Console and BrazeAI Operator reached general availabilitysource
Agentic · Customer Onboarding Email
Claude and Codex agents arrive in public preview inside GitHub for Copilot Pro+ and Enterprisesource
Agentic · Coding Assistants and IDEs
Palo Alto Networks completes CyberArk acquisitionsource
Palo Alto Networks completes its CyberArk acquisitionsource
Agentic · Firewall and Network Security
Palo Alto Networks completes its CyberArk acquisition for $21.1 billion in total purchase considerationsource
Agentic · SIEM and SOC Platforms
Resolve AI announces a $125 million Series A at a $1 billion valuationsource
Agentic · Incident Management and On-Call
Anonymous whistleblower alleges an AI-first compliance startup fabricated compliance evidence; the company denies itsource
Agentic · SOC 2 and Compliance Automation
AWS DevOps Agent becomes generally availablesource
Agentic · Incident Management and On-Call
Azure SRE Agent becomes generally availablesource
Agentic · Incident Management and On-Call
Fortinet announces FortiOS 8.0 with AI agents and visibility into MCP and A2A trafficsource
Agentic · Firewall and Network Security
Ping Identity for AI generally available, with personal AI agent detectionsource
Ping Identity makes Identity for AI generally availablesource
Proofpoint announces one email architecture joining gateway and API protection, plus AI data access governancesource
Agentic · Email Security
Vanta, Drata and Sprinto launch agentic compliance and trust workflowssource
Agentic · SOC 2 and Compliance Automation
Zendesk completes its acquisition of Forethoughtsource
Agentic · Help Desk and Ticketing
AppZen makes eight vendor-email agents generally available in its AP Inbox Service Centersource
Agentic · Invoicing and Accounts Payable
Customer.io ships its AI Agent, LLM Actions and Goalssource
Agentic · Customer Onboarding Email
Iterable releases Nova Agent to build, audit, personalize and optimize campaigns toward goalssource
Agentic · Customer Onboarding Email
Okta for AI Agents reaches general availabilitysource
TechCrunch reports Y Combinator has parted ways with the accused compliance startupsource
Agentic · SOC 2 and Compliance Automation
Attackers talk Meta's AI support assistant into resetting Instagram account passwordssource
Agentic · Help Desk and Ticketing
Check Point launches Agentic Network Security Orchestrationsource
Agentic · Firewall and Network Security
Coupa announces its acquisition of Rossum, an AI document processing companysource
Agentic · Invoicing and Accounts Payable
DMARC moves to the IETF Standards Track as RFC 9989source
Agentic · Email Security
EU lawmakers reach provisional deal to delay high-risk AI Act obligationssource
Next 5 years · SOC 2 and Compliance Automation
IETF Identity Assertion JWT Authorization Grant (ID-JAG) draft reaches revision -04source
Next 5 years · Workforce Identity and Access Management (IAM)
Intuit Mailchimp launches Analytics AI, with agentic campaign building described as coming soonsource
Agentic · Customer Onboarding Email
Sierra announces a $950 million raise at a valuation above $15 billion, led by Tiger Global and GVsource
Agentic · Help Desk and Ticketing
Cato reports agentic CVE mitigation that generates protections in as little as 45 minutessource
Agentic · Firewall and Network Security
Cisco announces intent to acquire WideField Security for Splunk's agentic SOCsource
Agentic · SIEM and SOC Platforms
Cognition launches Devin Desktop, the next generation of Windsurfsource
Agentic · Coding Assistants and IDEs
Cross App Access becomes MCP's Enterprise-Managed Authorization extensionsource
Drata opens limited early access to AI agent governance for enterprise agentssource
Agentic · SOC 2 and Compliance Automation
Google reports its Triage and Investigation Agent generally available (per TechInformed)source
Agentic · SIEM and SOC Platforms
Grafana OnCall OSS repository is archived and read-onlysource
Agentic · Incident Management and On-Call
Hightouch launches Lifecycle Studio for agent-built cross-channel campaignssource
Next 5 years · Customer Onboarding Email
Notion announces it will shut down Notion Mail on 22 September 2026 to focus on agents that run the inboxsource
Next 5 years · Customer Onboarding Email
Salesforce signs a definitive agreement to buy Fin (formerly Intercom) for about $3.6 billionsource
Agentic · Help Desk and Ticketing
SpaceX signs an agreement to acquire Cursor at an implied equity value of $60 billionsource
Agentic · Coding Assistants and IDEs
Zscaler announces the ZAgent framework for SASE administrationsource
Agentic · Firewall and Network Security
Digital Omnibus on AI, Regulation (EU) 2026/1744, published in the Official Journal and in force from 27 Julysource
Next 5 years · SOC 2 and Compliance Automation
Splunk Enterprise Security 8.6 release notes include the Triage agent (8.6.0 controlled availability July 21, 8.6.1 general availability August 4)source
Agentic · SIEM and SOC Platforms
Cato launches Agentic Threat Preventionsource
Agentic · Firewall and Network Security
Cisco Cloud Control reaches general availability for US customerssource
Agentic · Firewall and Network Security
Coupa opens Navi to external agents over MCP and reports 450 customers running its agents in productionsource
Agentic · Invoicing and Accounts Payable
Cribl acquires the technology assets of Radiant Security's AI SOC productsource
Agentic · SIEM and SOC Platforms
Elastic completes its acquisition of Deductive AI to bring an AI SRE agent into Elastic Observabilitysource
Agentic · Incident Management and On-Call
Gartner survey finds 87% of customers want access to a human when GenAI handles servicesource
Next 5 years · Help Desk and Ticketing
Mimecast announces Managed Threat Response and Agent Risk Center betasource
Agentic · Email Security
OAuth Identity and Authorization Chaining draft (-17) sits in the RFC Editor queue as a Proposed Standardsource
Next 5 years · Workforce Identity and Access Management (IAM)
Okta makes Agent SSO generally available in core SSOsource
Secureframe's hosted MCP server, which can read and update compliance data from AI assistants, is available to customers (reported 7 August 2026)source
Agentic · SOC 2 and Compliance Automation
SpaceX completes its acquisition of Cursorsource
Agentic · Coding Assistants and IDEs
Cognition says it has crossed $1 billion in annualized run ratesource
Agentic · Coding Assistants and IDEs
Cylake raises a $245 million convertible note ahead of its beta, bringing total funding to $290 millionsource
Next 5 years · Firewall and Network Security
France requires all businesses to be able to receive structured e-invoices; large and mid-sized firms must also issue themsource
Next 5 years · Invoicing and Accounts Payable
Salesforce completes its acquisition of Finsource
Agentic · Help Desk and Ticketing
Sublime announces general availability of Email DLP, with ASA reviewing flagged messagessource
Agentic · Email Security
2027
Cylake, founded by Nir Zuk, plans general availability of its on-premises platform in early 2027source
Next 5 years · Firewall and Network Security
Mimecast Agent Risk Center GA planned for Incydr customerssource
Next 5 years · Email Security
Opsgenie support ends and access shuts offsource
Next 5 years · Incident Management and On-Call
EU AI Act obligations for stand-alone high-risk systems apply from 2 December 2027 under the adopted omnibussource
Next 5 years · SOC 2 and Compliance Automation
2030
ViDA digital reporting and intra-EU e-invoicing take effectsource
Next 5 years · Invoicing and Accounts Payable