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Autonomy index

How autonomous is each kind of software today?

Each score runs from 0 (people do every step) to 5 (agents do the work with no routine approvals). The overall score is the mean of three sub-scores. Click a column to sort. Scores are re-checked every six to eight weeks, and every change of half a point or more is explained in the changelog.

Autonomy index, sortable
Email SecuritySecurity Ops3.23.23.03.44.2new
Help Desk and TicketingCustomer Support3.23.03.03.54.0new
Coding Assistants and IDEsSoftware Dev3.03.02.53.54.0new
SIEM and SOC PlatformsSecurity Ops2.92.82.63.34.0new
SOC 2 and Compliance AutomationGRC2.83.02.53.04.0new
Incident Management and On-CallDevOps2.52.52.03.03.7new
Invoicing and Accounts PayableFinance2.52.52.03.03.8new
Customer Onboarding EmailMarketing2.52.62.32.53.6new
Identity and Access Management (IAM and CIAM)Identity2.02.01.52.53.3new
Firewall and Network SecuritySecurity Ops1.82.01.52.03.5new

Rubric and scoring rules: methodology.