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Brand and service impersonation

Fake banks, tech support, delivery firms, and retailers that trick people into moving money, granting remote access, or handing over accounts.

Scam types

• Bank safe account and fraud department scam

  A safe account scam is a call or text from someone posing as your bank's fraud team, or sometimes the police, who says your account is under attack. They persuade you to move your

• Tech support pop-up scam

  A tech support scam is a fake warning, call, or search ad claiming your computer is infected or hacked, with a number to call for help. The fake technician asks for remote access

• Phantom hacker scam

  The phantom hacker scam is a three-stage con in which a fake tech support agent, then a fake bank employee, then a fake government official convince you that hackers are after your

• Fake refund and over-refund scam

  A refund scam is when someone posing as a well-known retailer, payment service, or software company says you are owed a refund or were charged for an order you did not make. While

• Package delivery text scam

  A package delivery scam is a text or email that pretends to come from a postal service or courier, saying a parcel is waiting, a delivery failed, or a small fee is due. The link

• Utility disconnection scam

  A utility disconnection scam is when someone posing as your electricity, gas, or water company says your bill is overdue and your service will be cut off within hours. They demand

• Account takeover through fake bank support

  Account takeover through fake bank support is when criminals pose as your bank's support staff, or run a fake banking website, to get your login details and one-time codes. Once