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PodcastJune 2026

His Customers Come From ChatGPT

Hosted by Honest Wealth Builders (Abi Asija)

Not an interview so much as a live business teardown. Abi Asija pushes on segment focus, pricing, churn, and whether to bet the company on enterprise or mid-market, and Deepak answers with specifics. The useful half for practitioners is the first 35 minutes: what breaks in a legacy content operation when answer engines arrive, and how citation decisions actually get made.

Watch or listen

Also available on Apple Podcasts, Spotify, which have no episode-level player to embed:

Key takeaways

  • The trigger event for a GEO budget is a traffic collapse. Customers arrive after organic blog traffic drops 40 to 50 percent to answer engines.
  • Gated content is dead weight. Email walls and PDF-only assets are invisible to answer engines, and the question has to be answered in the first couple of paragraphs rather than buried below the fold.
  • Authorship is machine-checkable. Engines map a byline to LinkedIn and other profiles to decide whether the author has real domain authority, and only then decide to cite. Content ghost-written by a marketer with no footprint does not clear that bar.
  • There is no fast path. The quickest measurable movement he has seen is two to three months, and he tells customers that up front rather than selling a 30-day turnaround.
  • LLM queries carry buying intent in a way Google queries often don't. A Google search may be pure research; someone asking an engine to recommend a solution is usually mid-purchase, which is why the conversion rate is higher.
  • He recruits engineers into marketing and sales roles, not for the coding but for the analytical habit of reading the data behind a funnel and explaining a technical product accurately.
  • Outcome-based pricing for AI visibility is tempting and he has brainstormed it, but guaranteeing a visibility score hands your revenue to a third party's algorithm. Both he and the host land on it being too fragile to build a company around.
  • The numbers, stated on the record: a little over $1M ARR in the trailing twelve months, against a three-year target of $10M.
  • Sixteen people, roughly 20 percent in the US and Canada and 80 percent in APAC, with engineers hired into every department including marketing and sales.
  • Around 300 customers, split roughly 16 enterprise and 270 mid-market.
  • Pricing is per prompt monitored rather than per seat. Self-serve runs $100 a month for 100 prompts and $500 a month for 500. Mid-market averages $3,000 to $4,000 a year; enterprise runs $35,000 to $40,000.
  • 70 to 80 percent of leads come from AI search. The remainder comes from LinkedIn and X ads, plus early experiments on OpenAI's ad platform that have produced impressions but no attributable conversion yet.
  • No enterprise customer has churned. The mid-market losses came from companies shutting down or being acquired, not from switching away.
  • Enterprise deals average about two months to close, 30 days at the fastest, which is quick for anything sold into security. Getting to $10M ARR implies an average contract value above $100K, which is why he picks enterprise when the host forces a single lane.

In his words

Their traffic has gone down 40 to 50 percent. That is the reason they come to us.
Deepak Gupta · 11:12
They have gated content. In the legacy model you put in your name and email and then you unlock the content. That is going away.
Deepak Gupta · 12:02
These AI engines are very smart. They know exactly why you are writing the content, who is writing the content, and how often you are doing it.
Deepak Gupta · 13:41
When people are searching in AI engines, they are actually looking to buy the solution.
Deepak Gupta · 31:19
In the last 12 months we did a little over a million ARR. In the next three years we are hoping to achieve at least 10 million.
Deepak Gupta · 2:23
The majority of our customers we get from AI engines. 70 to 80 percent.
Deepak Gupta · 24:03

Quotes and chapter marks are transcribed from the episode audio and lightly edited for clarity. Nothing is paraphrased.

Jump to a section

Timestamps open the YouTube cut at that point.

  1. 0:47The real constraint: hiring
  2. 1:35The niche, and why it stays narrow
  3. 3:58Why every department hires engineers
  4. 7:10AEO and GEO, defined
  5. 8:46What changed since 2015-era SEO
  6. 11:12The trigger: traffic down 40 to 50 percent
  7. 12:02Ungate the PDFs, answer in the first fold
  8. 12:53How engines verify who wrote it
  9. 15:19How the product actually works
  10. 20:54How long results take
  11. 22:26Pricing, segments, and customer count
  12. 24:03Where the leads actually come from
  13. 31:19Why LLM intent converts better
  14. 57:48Outcome-based pricing, and why it's risky