Ping Identity vs CyberArk Identity.
Last verified 2026-05-07
When Ping Identity wins
- Ping Identity has fine-grained authorization (Zanzibar-style); CyberArk Customer Identity does not
- Ping Identity has user mgmt: progressive profiling; CyberArk Customer Identity does partially
- Ping Identity has consent management; CyberArk Customer Identity does partially
- Ping Identity has consent: preference center; CyberArk Customer Identity does partially
- Ping Identity has purpose-specific consent; CyberArk Customer Identity does not
When CyberArk Identity wins
- (maintainer to fill, no clear capability lead)
Both win
- Both support WebAuthn passkeys natively
- Both support social login at scale
- Both have SOC 2 Type II
Pricing comparison
| MAU band | Ping Identity | CyberArk Identity |
|---|---|---|
| 10,000 MAU | Quote | Quote |
| 100,000 MAU | $6,000/mo | $5,500/mo |
| 500,000 MAU | $18,000/mo | $17,000/mo |
| 1,000,000 MAU | $30,000/mo | $30,000/mo |
Side-by-side capability matrix
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| Password authentication | ✓ Yes | ✓ Yes |
| Social login | ✓ Yes | ✓ Yes |
| Magic links | ✓ Yes | ✓ Yes |
| SMS OTP | ✓ Yes | ✓ Yes |
| Email OTP | ✓ Yes | ✓ Yes |
| TOTP (authenticator app) | ✓ Yes | ✓ Yes |
| Push MFA | ✓ Yes | ✓ Yes |
| WebAuthn / passkeys | ✓ Yes | ✓ Yes |
| Biometric | ✓ Yes | ✓ Yes |
| Hardware security keys | ✓ Yes | ✓ Yes |
| SAML SSO | ✓ Yes | ✓ Yes |
| OIDC SSO | ✓ Yes | ✓ Yes |
| OAuth 2.0 SSO | ✓ Yes | ✓ Yes |
| Enterprise federation | ✓ Yes | ✓ Yes |
| Passwordless-only flows | ✓ Yes | ✓ Yes |
| Adaptive MFA | ✓ Yes | ✓ Yes |
| Step-up auth | ✓ Yes | ✓ Yes |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| RBAC | ✓ Yes | ✓ Yes |
| ABAC | ✓ Yes | ✓ Yes |
| ReBAC | ~ Partial | ✕ No |
| FGA engine | ✓ Yes | ✕ No |
| API authorization | ✓ Yes | ✓ Yes |
| Fine-grained permissions | ✓ Yes | ✓ Yes |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| Self-service registration | ✓ Yes | ✓ Yes |
| Progressive profiling | ✓ Yes | ~ Partial |
| Self-service account | ✓ Yes | ✓ Yes |
| Bulk user import | ✓ Yes | ✓ Yes |
| Admin user search | ✓ Yes | ✓ Yes |
| Custom user metadata | ✓ Yes | ✓ Yes |
| Organizations / tenants | ✓ Yes | ✓ Yes |
| Multi-tenancy | ✓ Yes | ✓ Yes |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| REST API | ✓ Yes | ✓ Yes |
| GraphQL API | ✕ No | ✕ No |
| SDKs | 10 listed | 5 listed |
| CLI | ✓ Yes | ✓ Yes |
| Terraform provider | ✓ Yes | ✓ Yes |
| Local emulator | ✕ No | ✕ No |
| Extension model | DaVinci flow orchestration + custom node SDK | Workflows + custom rules |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| Bot detection | ✓ Yes | ✓ Yes |
| Breached password detection | ✓ Yes | ✓ Yes |
| Brute-force protection | ✓ Yes | ✓ Yes |
| Anomaly detection | ✓ Yes | ✓ Yes |
| Log streams | ✓ Yes | ✓ Yes |
| Audit logs | ✓ Yes | ✓ Yes |
| GDPR data export | ✓ Yes | ✓ Yes |
| PII minimization | ✓ Yes | ✓ Yes |
| Post-quantum roadmap | ~ Partial | ✕ No |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| MCP support | ~ Partial | ✕ No |
| OAuth 2.1 | ✓ Yes | ✓ Yes |
| Dynamic client registration | ✓ Yes | ✓ Yes |
| Agent vs human token separation | ~ Partial | ✕ No |
| Web Bot Auth | ✕ No | ✕ No |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| SOC 2 Type II | ✓ Yes | ✓ Yes |
| ISO 27001 | ✓ Yes | ✓ Yes |
| ISO 27018 | ✓ Yes | ✓ Yes |
| HIPAA | ✓ Yes | ✓ Yes |
| PCI DSS | Level 1 | ✕ No |
| GDPR | ✓ Yes | ✓ Yes |
| CCPA | ✓ Yes | ✓ Yes |
| FedRAMP | High | Moderate |
| EU data residency | ✓ Yes | ✓ Yes |
| Capability | Ping Identity | CyberArk Identity |
|---|---|---|
| Consent management | ✓ Yes | ~ Partial |
| Preference center | ✓ Yes | ~ Partial |
| Purpose-specific consent | ✓ Yes | ✕ No |
| Integrates with CMPs | 2 listed | n/a |
FAQ
- How does Ping Identity compare to CyberArk Customer Identity on pricing?
- Ping Identity prices on tiered-mau; CyberArk Customer Identity prices on tiered-mau. See the pricing comparison table on this page for our editorial estimates at 10k / 100k / 500k / 1M MAU using the standard methodology assumptions.
- Should I switch from Ping Identity to CyberArk Customer Identity?
- Switching is a 60–90 day exercise in either direction once SDK rewrites and hooks/Actions migration are accounted for. If your team is hitting cost or feature ceilings on Ping Identity, evaluate CyberArk Customer Identity on the specific axes flagged in the "When CyberArk Customer Identity wins" list. If you're operating well within Ping Identity, the switching cost rarely pays back.
- Do Ping Identity and CyberArk Customer Identity both support passkeys?
- Both Ping Identity and CyberArk Customer Identity support WebAuthn passkeys natively per public documentation. Adoption rates depend on orchestration quality (device-aware prompting, conditional UI), not raw protocol support, see the passwordless guide for the orchestration question.
This comparison is auto-generated from the underlying capability matrix and pricing data on each vendor's profile. Editorial verdict lists below are seeded heuristically from the matrix diff; a maintainer review refines them before the page goes public.