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Launch Week: Getting Your First Users (Week 3)

You have a live product. A real website. Active distribution channels. Now it is time to tell the world.

Launch week is not a single event. It is a coordinated five-day campaign across multiple channels, timed to create the maximum possible burst of attention. Think of it like lighting fires in different places simultaneously, each one feeds the others.


The Launch Calendar

Here is your hour-by-hour plan for launch week:

Monday: Soft Launch

  • Switch Stripe from test mode to live mode
  • Send your product to 5-10 friends and contacts for feedback
  • Fix any critical bugs they find
  • Prepare all launch assets (descriptions, screenshots, links)

Tuesday: Product Hunt Launch Day

  • 12:01 AM PT: Submit to Product Hunt
  • Morning: Engage with every comment on your PH listing
  • Midday: Share PH link on all social channels
  • Evening: Thank early supporters, respond to feedback

Wednesday: Content Blitz

  • Publish a "Why I built this" blog post
  • Share it on LinkedIn, X/Twitter, Hacker News, and relevant subreddits
  • Email your waitlist with launch announcement
  • Post in relevant Discord and Slack communities

Thursday: Outreach Day

  • Email the 10-20 people from your validation outreach (Chapter 2)
  • Message every relevant LinkedIn connection personally
  • Reach out to 5-10 niche bloggers or newsletter writers
  • Respond to every piece of feedback from the first 3 days

Friday: Double Down

  • Analyze what channels drove the most traffic and signups
  • Create more content for the top-performing channel
  • Follow up with every trial user who signed up
  • Plan your outreach sprint for weeks 3-4

Product Hunt Launch: The Complete Guide

Product Hunt can drive hundreds of visitors in a single day if you launch well. Here is the detailed playbook:

Before Launch Day

Your listing needs:

  • Product name and tagline (under 60 characters, clear and specific)
  • Description (2-3 short paragraphs, focus on the problem you solve)
  • 3-5 screenshots or a demo video (under 2 minutes)
  • A "first comment" ready to post (the maker's story)
  • A link to your live product

Finding a hunter: Having someone with a large Product Hunt following "hunt" your product increases visibility. Reach out to active hunters on Product Hunt 1-2 weeks before your launch. If you cannot find a hunter, you can self-hunt, it works fine.

Timing: Launches on Product Hunt start at 12:01 AM Pacific Time and run for 24 hours. Tuesday, Wednesday, and Thursday are the best days. Avoid Monday (too crowded) and Friday (low traffic).

Launch Day

12:01 AM PT: Submit your product. Immediately add your "first comment", a personal story about why you built this. Be authentic. Tell the story of the problem you discovered and why you decided to solve it.

Example first comment:

"Hey PH! I'm [Name], and I built [Product] because [personal story of encountering the problem].

After talking to [X] people in [industry], I found that everyone was [workaround]. So I spent [timeframe] building a tool that [solution].

I'd love your feedback, especially on [specific aspect you want feedback on].

Happy to answer any questions!"

Throughout the day:

  • Respond to every comment within 30 minutes
  • Share the PH link on LinkedIn, X, and other channels
  • Ask friends and supporters to check out the listing and leave genuine feedback (do not ask for upvotes, PH penalizes vote manipulation)
  • Post updates if you fix bugs or add features based on feedback
Warning

Do not ask for upvotes. Product Hunt's algorithm detects coordinated voting and will penalize your listing. Instead, ask people to "check out your Product Hunt launch" and share the link. Genuine interest produces genuine engagement.

After Launch Day

  • Thank everyone who engaged with your listing
  • Follow up with people who asked questions or showed interest
  • Write a "lessons from our Product Hunt launch" post (great content)
  • Update your website to say "Featured on Product Hunt" (if applicable)

Hacker News Launch

Hacker News (HN) can drive significant traffic, especially for technical products. But HN has a unique culture that you need to respect.

What works on HN:

  • "Show HN: [product name], [clear description]" posts
  • Technical deep-dives about how you built the product
  • Honest, non-promotional descriptions
  • Engaging with comments thoughtfully and technically

What does not work:

  • Marketing language or buzzwords
  • Self-promotion without substance
  • Asking for upvotes (instant death on HN)
  • Getting defensive in comments

Your HN post:

Show HN: [Product Name] – [One-line description]

I built [product] to solve [problem]. [One paragraph 
about the problem and why existing solutions are 
insufficient.]

Technical details: Built with [tech stack]. 
[One paragraph about interesting technical decisions 
or challenges.]

It's live at [URL]. Would love feedback, especially 
on [specific aspect].

Post between 8 AM and 11 AM Eastern Time for best visibility.


Reddit Launch

Reddit is powerful but dangerous. Each subreddit has strict rules about self-promotion. Violating them gets your post removed and can get your account banned.

Strategy:

  1. Identify 3-5 subreddits relevant to your product
  2. Read each subreddit's rules carefully
  3. Participate genuinely in each community for a few days before posting
  4. Share your product as a genuine contribution, not a sales pitch

Subreddits to consider:

  • r/SaaS (for SaaS products)
  • r/startups (general startup discussion)
  • r/Entrepreneur (general entrepreneurship)
  • r/InternetIsBeautiful (if your product is visually impressive)
  • Industry-specific subreddits (r/marketing, r/webdev, r/smallbusiness, etc.)

Post format that works:

"I built [product] to solve [problem]. Here's what I learned."

[Tell the story of building it. Share mistakes. Be vulnerable. Include genuine learnings that help the community.]

[At the end, mention the product with a link. One sentence. No hard sell.]


Email Your Waitlist

If you collected emails in Chapter 6, launch week is when you email them.

Subject line: "[Product Name] is live, you're first in line"

Email structure:

  1. Remind them they signed up (they may have forgotten)
  2. One sentence about what the product does
  3. What makes it different from alternatives
  4. A clear CTA button: "Start Your Free Trial"
  5. A personal note from you (the founder)

Keep it under 200 words. One CTA. No walls of text.

Tip

The personal touch. For your first 20-30 waitlist signups, send individual emails instead of a mass blast. A personal email from the founder converts 5-10x better than a marketing email. "Hey [Name], I remember you signed up for [Product] a few weeks ago. It's live now, and I'd love for you to be one of our first users. Here's the link: [URL]. I'm personally available for any questions."


Social Media Launch Posts

LinkedIn (post on your personal profile, not just the company page):

I just shipped [product name].

[One paragraph about the problem]

[One paragraph about what you built]

[What makes it different, 2-3 bullets]

If you know anyone who deals with [problem], I'd appreciate a tag.

[Link]

X/Twitter:

Just launched [product name]: [one-line description]

Built it in [timeframe] with [interesting detail about the build]

Free trial, no credit card needed: [link]

Would love feedback from anyone who deals with [problem] 🧵

Follow up with a thread explaining the backstory, what you learned, and what is next.


Measuring Launch Week Success

Track these metrics during launch week:

Metric Where to Find It Good Result
Website visitors Cloudflare Analytics 500+ unique visitors
Signups Your database 50+ trial users
Product Hunt upvotes Product Hunt 50+ upvotes
Social engagement LinkedIn/X analytics 100+ combined reactions
Waitlist emails sent Your email tool 80%+ open rate
First paying customer Stripe dashboard At least 1
Note

Do not panic if the numbers are lower than expected. Many successful SaaS products had quiet launch days. What matters more than launch-day vanity metrics is whether the people who do sign up actually use the product and find value. 10 engaged trial users are worth more than 500 tire-kickers.


Handling Your First Users

Your first 10-20 users are the most important users you will ever have. They will tell you what is broken, what is confusing, and what is missing. Treat them like gold.

For every new signup in Week 3:

  1. Send a personal welcome email within 2 hours
  2. Ask them what they are hoping to accomplish with the product
  3. Offer a 15-minute call to walk them through setup
  4. Follow up 3 days later to ask about their experience
  5. If they hit a bug, fix it immediately and tell them it is fixed

This does not scale. It is not supposed to. You are doing things that do not scale to learn what your product needs to become. Paul Graham wrote about this extensively. It is the single best advice in startup literature.


End of Week 3 Checkpoint

By the end of Week 3, you have:

  • Launched on Product Hunt
  • Posted on Hacker News, Reddit, and at least 2 other channels
  • Emailed your waitlist
  • Published a "why I built this" blog post
  • Personally messaged 20+ potential users
  • Responded to every piece of feedback
  • First 10-50 trial users
  • (Ideally) First 1-3 paying customers

Total additional spend: $0

You have launched. You have users. You have feedback. The next two weeks are about converting attention into revenue.